AAA / Auto Club of Southern California Claims Help
The Auto Club of Southern California is the AAA home insurer across the Valley and greater Los Angeles, and sudden water damage is one of the most common home claims it handles. Many of its policies include guaranteed replacement cost coverage. iDri helps AAA / Auto Club of Southern California policyholders through the claim, documents the full loss to IICRC standards, and bills AAA / Auto Club of Southern California directly, working for you. Serving the San Fernando Valley and Ventura County.
We bill AAA / Auto Club of Southern California direct·We work for YOU, not AAA / Auto Club of Southern California·24/7 response
Quick reference
AAA / Auto Club of Southern California claims line
1-800-67-CLAIMS (1-800-672-5246)
Report a claim 24 hours a day, 7 days a week.
File and track your claim at
aaa.com/claims
File online or through your local Auto Club of Southern California office.
The process
File by phone or online. You only need the property address and your phone number to start. Note your claim number.
the Auto Club assigns a claim handler or adjuster to manage your claim and walk you through the next steps.
A claims representative reviews the loss and your policy and arranges a review of the damage.
For covered losses, the Auto Club arranges payment, less your deductible, to you or your chosen provider.
Know your coverage
Your deductible is set in your own policy, not by the carrier, so there is no single number that applies to everyone. It is the amount you pay before coverage kicks in, and your settlement is paid out less that amount.
Your California rights
How we help
First, the part that matters most. We work for you, not AAA / Auto Club of Southern California. Our job is to make sure your claim reflects the real damage, not the smallest number that closes the file.
We document your AAA / Auto Club of Southern California loss to the IICRC standard, with moisture readings, photos and a defensible line item scope.
We communicate with your AAA / Auto Club of Southern California claim handler and speak their language, so the process moves and the scope holds.
We bill AAA / Auto Club of Southern California directly for the covered work, so you are not floating the cost or chasing paperwork.
We work for you, not AAA / Auto Club of Southern California. Our job is to make sure your claim reflects the real damage.
We are a restoration contractor, not a public adjuster or an attorney. We document and bill your claim. For a coverage dispute, those professionals rely on exactly the kind of documentation we provide.
Smooth claim
Questions
The Auto Club of Southern California claims line is 1-800-67-CLAIMS, which is 1-800-672-5246. You can also file online or through your local Auto Club office.
File by phone or online at aaa.com/claims, and with the app where one is offered. Keep your first report factual, write down your claim number, and photograph the damage before any cleanup.
Sudden and accidental water damage, like a burst pipe or a failed appliance, is typically covered. Gradual leaks, seepage and outside flooding usually are not, and flood needs a separate policy. Check your own policy, since coverage varies.
No. In California you choose your own restoration company. the Auto Club can recommend a vendor, but the choice is yours, and you can choose iDri.
Under California's Fair Claims Settlement Practices Regulations, your insurer must acknowledge the claim within 15 days and accept or deny it within 40 days of receiving the documentation it needs.
Related
Call iDri. We document the loss, deal with your AAA / Auto Club of Southern California adjuster, and bill them directly, across the San Fernando Valley and Ventura County.
iDri Restoration is an independent restoration contractor and is not affiliated with, endorsed by, or approved by AAA / Auto Club of Southern California. AAA and Auto Club marks are the property of the Automobile Club of Southern California and the Interinsurance Exchange of the Automobile Club. All carrier names and marks are the property of their respective owners. Contact details are provided as a resource and may change, so please verify them with AAA / Auto Club of Southern California directly. This page is general information, not legal, financial or coverage advice.
