Crews available now — 24/7 emergency response Licensed CSLB #1157517 (818) 564-5615

Water Damage Restoration

Water damage restoration that protects your home and your claim.

Burst pipe, failed water heater, roof leak or appliance overflow, we respond the same day across the San Fernando Valley and Ventura County. We extract, dry and document every loss to the IICRC S500 standard, so your insurance claim is built to be approved in full.

Free inspection·We bill insurance direct·24/7 response·IICRC Certified Technicians

When to call

Signs you have water damage.

Water damage is easiest and least expensive to fix in the first 24 to 48 hours. Call if you notice any of these, and do not wait to see whether it dries on its own.

What we do

What our water damage service includes.

Emergency water extraction

Truck-mounted and portable extraction to remove standing water fast, before it spreads into walls and subfloor.

Structural drying

Air movers and dehumidifiers placed to a calculated plan, not guesswork, to pull moisture out of the structure.

Moisture mapping & thermal imaging

We find the water you cannot see, behind walls and under floors, and mark the full affected area.

Antimicrobial treatment

Applied where needed to stop mold and bacteria from taking hold in damp materials.

Daily monitoring & dry logs

Readings taken every day until materials reach dry standard, logged as proof for your claim.

Reconstruction

The same crew rebuilds what had to come out, from drywall and paint to flooring and trim.

Know your water

Not all water is the same.

The IICRC S500 standard sorts water losses into three categories. The category drives how we treat your home, and we document which one we are dealing with from the first walkthrough.

Category 1

Clean water

From a supply line, faucet or water heater. Safe to handle, but it migrates into materials and degrades them quickly if it sits.

Category 2

Gray water

Some contamination, such as a dishwasher or washing machine overflow. Needs proper cleaning, care and the right protective steps.

Category 3

Black water

Grossly contaminated, from sewage or flooding, and a health hazard. Requires containment, protective equipment and safe disposal.

We also classify the loss by Class 1 through 4, which sets the drying plan and the number of machines on site. That classification is part of what we document for your adjuster, so the equipment on your invoice is justified by the standard, not guessed at.

Common causes

Water losses we handle.

How it works

From standing water to dry and rebuilt.

  1. 01

    Same-day response and extraction

    We answer 24/7 and dispatch the same day to stop the spread and pull out standing water.

  2. 02

    Inspect, map and document

    We map every wet material and photograph the loss to the IICRC S500 standard from the first walkthrough.

  3. 03

    Dry, dehumidify and monitor

    Equipment runs to a drying plan, with daily readings until the structure hits dry standard, not a guess.

  4. 04

    Repair and rebuild

    The same crew restores your home to pre-loss condition and walks the finished job with you.

At a glance

Water damage, explained.

The short version in one place: the three water categories, how a job runs start to finish, and why acting in the first day matters. Save it or send it to a customer.

Water damage explained: clean, gray and black water categories, the six step restoration process, and why acting within 24 to 48 hours protects your home

Proof

From the worst day to done.

Mitigation through full reconstruction, by the same crew. (Placeholder image, swap for a real iDri job before launch.)

Kitchen before and after water damage restoration

Insurance

Documented for your claim, not the insurer's budget.

We are not an insurer's preferred vendor. We document the full scope for you, cite the standard on every line item, and bill your carrier directly. You are not negotiating your own claim during the worst week of your year.

How we handle your claim

Questions

Water damage, answered.

Does homeowners insurance cover water damage?

Most policies cover sudden, accidental water damage such as a burst pipe or a failed water heater. Gradual leaks and outside flooding are often excluded. We document the cause and the full loss to the IICRC S500 standard so the claim is supported, and we bill your carrier directly.

How long does water damage drying take?

Most jobs dry in three to five days, depending on the category of water and how far it spread. We take moisture readings every day and stop when materials reach dry standard, rather than pulling equipment on a fixed schedule.

Can I stay in my home during the work?

Often yes for a contained loss. Larger losses, or Category 3 water, may call for temporary relocation for your safety. We tell you which situation you are in up front, before work begins.

Do you have to remove drywall and flooring?

Only what cannot be dried back to standard. We document moisture readings to justify what stays and what comes out, so the scope is defensible to your adjuster and nothing is removed without a reason.

How fast do I need to act?

Within 24 to 48 hours. Mold can begin to grow in about a day and standing water keeps damaging materials every hour it sits. We dispatch the same day you call.

Related services

Often part of the same job.

Have water damage right now?

Same-day emergency response across the San Fernando Valley and Ventura County. Free inspection, and we bill your insurance directly.

Call (818) 564-5615or call our toll-free line 800-806-iDri (4374)
Call (818) 564-5615 — 24/7